How to set up your email on an Android device Print

This article demonstrates how to set up access to an Marketing One email account on Android devices.

• This article assumes that you have already created at least one email account for your domain within your hosting account. If you have an email account with Office 365, please contact support for further instructions.
• This article also assumes that you have some basic familiarity with email protocols (SMTP, IMAP, and POP). If you are unfamiliar with these protocols, please contact support for further assistance.

SETTING UP EMAIL ON ANDROID

The following procedure describes how to set up an account using the Google email app installed on all Android devices. However, there are many other email applications available for Android. While the user interfaces vary, the general steps and concepts are the same as those described below.

To configure an Android device to work with your Marketing One Hosting email account, follow these steps:

1. Tap Settings, and then tap Accounts.
2. Tap Add account, and then:
   • To set up an IMAP account, tap Personal (IMAP).
   • We do not recommend using POP3 for sync purposes. However, we have included instructions should you wish.
3. In the Add your email address text box, type the email address of the account that you created in cPanel (for example, user@example.com).
4. Tap MANUAL SETUP.
5. For the account type, tap Personal (POP3) or Personal (IMAP).
6. In the Password text box, type the password for the email account that you created in cPanel.
7. Tap NEXT. The Incoming server settings page appears.
8. In the Username text box, confirm the email address that you typed in step 3.
9. In the Password text box, confirm the password that you typed in step 6.
10. In the Server text box, type the Marketing One server name for your account. Your server name typically consists of the following format: mail.example.com.
11. Tap NEXT. The Outgoing server settings page appears.
12. In the Username text box, confirm the email address that you typed in step 3.
13. In the Password text box, confirm the password that you typed in step 6.
14. In the Server text box, type the Marketing One server name for your account. Your server name typically consists of the following format: mail.example.com.
15. Tap NEXT. The Account options page appears.
16. In the Sync frequency list box, select how often you want to synchronize the account with the device.
17. Configure the other account options:
    • To receive notifications for new messages, select the Notify me when email arrives check box.
    • To synchronize messages, select the Sync email from this account check box.
    • If you are configuring an IMAP account, to download attachments when the device is connected to a Wi-Fi network, select the Automatically download attachments when connected to Wi-Fi check box.
18. Tap NEXT. The Your account is set up and email is on its way! message appears: 
    • To change the account name, type the new name in the Account name (optional) text box.
    • To change the display name that appears on messages that you send from this account, type the new name in the Your name text box.
19. Tap NEXT. The Accounts page appears.
20. To view the inbox for the new account, tap the home button, access the application list, and then tap Gmail.
21. Tap the  (settings) icon.
22. Tap the down arrow, and then select the new account. The inbox appears.

Important: All incoming & outgoing connections require a username & password to authenticate (this is not optional even if the email client says otherwise). All server connections in order to function properly must use Secure SSL/TLS for authentication. If prompted for outgoing/incoming server ports. Please use the following:

• Incoming Server: IMAP Port: 993 or POP3 Port: 995
• Outgoing Server: SMTP Port: 465